Dee Hock has a lot of great theories about Chaordic organizations. Some of his quotes need to be carved in some stones that would live forever:
"It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom. "
"If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny."
"An organization, no matter how well designed, is only as good as the people who live and work in it."
"If you look to lead, invest at least 40% of your time managing yourself - your ethics, character, principles, purpose, motivation, and conduct. Invest at least 30% managing those with authority over you, and 15% managing your peers. "
"Money motivates neither the best people, nor the best in people. It can move the body and influence the mind, but it cannot touch the heart or move the spirit; that is reserved for belief, principle, and morality."
"The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out."
"It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom. "
"If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny."
Highly highly valuable!
3 comments:
I like the last one: "... but how to get old ones out."
Maybe questioning and then re-questioning everything might help. Re-structuring the beliefs, something like what Derrida calls deconstruction.
An easier approach might be banging the head with a hammer ;).
I think in general these kinds of organizations are the hardest ones to maintain. The unavoidable fact that they are a great room for creativity of right people with right atitudes pushes people forward toward it but it's hard and it requires lots of resources.
And this rethinking and requestioning process sometimes will lead to situations which decision making is hard in it and even when you make them, consequences are not things that people can pass by easily. But the good thing is that when right decision is made, at the end it's better for everyone.
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